Refill Policy
Below are the office policies regarding refills. If you have any questions please contact our office.
- Please contact the office directly, not the pharmacy.
- Schedule a follow-up visit if your last visit was more than three months ago.
- Controlled substances require a visit prior to refilling.
- Verify pharmacy you want refill to go to. Once sent, you will need to transfer them yourself if you want to change pharmacies.
- Refills may take up to 72 hours to complete. Please do not check back before then.
Cancelation Policy
- If you need to cancel or reschedule, please do so before 24 hours of your appointment. Late cancellations will incur a $25 fee.
Laboratory or Imaging Follow Up - You may call the office if you have not heard back after two weeks of completing your test.
- Normal lab results obtained from LabCorp will be provided to you over the phone.
- Abnormal lab results will require a visit (Televisit or office) to discuss with the doctor.
- Results from imaging center or Quest may not be available at the time of your call, we may need to have them faxed over to us .
- Lab and Imaging results will be available for review on your patient portal once made available to us by the performing party.
Thank you for your understanding.